Cell Phone Plans

 

Compare phone coverage, talk and text plan rates from all of the most popular mobility companies in Canada.

hero-image
image

Rogers

Over six million wireless voice and data subscribers are serviced by Rogers Wireless giving it the top position in the wireless voice and data communications running. Previously known as Rogers AT&T Wireless, Rogers Wireless is a wholly owned subsidiary of Rogers Communications with corporate centers in Moncton, Calgary, Montreal, Toronto, and Vancouver. They proudly profess to be the only wireless provider in Canada that can offer an independent coast-to-coast network able to service all regions in Canada, except for the Territories. Thanks to roaming agreements they have made with foreign service providers, their customers can enjoy having access to wireless voice services internationally in over 175 countries.

  • Voice Network:  GSM 850 / 1900 MHz, UMTS 
  • Data Network: GPRS, EDGE, HSDPA, HSPA+, LTE 


Rogers Customer Service:

Mailing Address: 
333 Bloor Street East, 10th Floor Toronto, Ontario M4W 1G9

Telephone: 
877-764-3772 (or 611 from your cell) 

image

Fido

Fido Solutions offers Personal Communications Services (PCS) and wireless data services to more than 1.3 million subscribers in major centers across Canada. They were previously known as Microcell Telecommunications until being bought out by Rogers Wireless in 2004. Fido was the first carrier in Canada to launch a GSM-based network and they were the first wireless service provider in North America to offer General Packet Radio Service (GPRS) on their network. With over 300 roaming partners in over 180 countries around the world, they continue to be a leader among North American wireless operators in international roaming capabilities.

  • Voice network: GSM 850 / 1900 MHz
  • Data network: GPRS, EDGE, HSDPA, HSPA+

 

image

Telus

With the use of two state-of-the-art digital wireless networks: PCS and Mike, TELUS Mobility, which is the wireless business unit of TELUS Corporation offers wireless voice, data and internet services to business and consumers across Canada. By utilizing these two distinct digital wireless networks, they are able to provide coverage for more than 93% of the Canadian population. TELUS Mobility asserts they have committed themselves to providing innovative and exclusive digital wireless services in a straightforward, fair and future-friendly way to their subscribers, which number over five million. They support their clients with call centers located in BC, Alberta, Ontario and Quebec employing over 6,000 team members from coast to coast.

  • Voice network: AMPS, CDMA 800 / 1900 MHz, UMTS
  • Data network: 1xRTT, EVDO Rev. A, HSPA+, LTE


Telus Customer Service:

Mailing Address: 
200 Consilium Place, Suite 1600 Scarborough, Ontario M1H 3J3

Telephone: 
866-558-2273 (or *611 from your cell) 

image

Koodo

Koodo Mobile is a cell phone service provider geared toward a younger audience. A Telus-owned sub-brand, Koodo Mobile opened its doors on March 17th, 2008 and offers three packages designed for people who just want to talk and text. Plans start at $25 per month. A build-your-own-plan is also offered. Koodo spokesmen point out that they are offering "Fat Free" plans designed to provide, and charge for, only those services that customers want.

With an 80's themed marketing campaign, Koodo Mobile offers customers innovative features, including per second billing and "Koodo Tab", which is a way for customers to put up to $150 of the cost of a new phone on a tab, and Koodo will apply ten percent of the customer's monthly bill toward paying off the cost of the device. Further, once the device is paid off, "Koodo Tab" then contributes points earmarked for the purchase of future phone purchases.

Koodo Mobile offers nationwide service and is in part designed to compete with Fido, another youth-oriented brand. A prior attempt by Telus to appeal to young people came in the form of the ill-fated Amp'd Mobile, which failed when its US counterpart filed for bankruptcy.

  • Voice network: AMPS, CDMA 800 / 1900 MHz
  • Data network: 1xRTT, EVDO Rev. A


Koodo Mobile Customer Service:

Mailing Address: 
60 St Clair Ave E, Suite 400 Toronto, ON M4T 1N5

Telephone: 
866-995-6636 (or *611 from your cell) 

image

Bell

Formerly known as BCE Mobile Communications, Bell Mobility is a subsidiary of Bell Canada Enterprises (BCE), which is no less than Canada's largest telecommunications company. Bell Mobility was actually the first in Canada to establish a cellular network, however they are currently considered to be in the number two spot having just a little under six million wireless customers. You can easily find their products just about anywhere as they market their products and services through a huge network of dealers and retail outlets, which includes their own TotalCom stores. The folks at Bell Mobility boast they have the fastest wireless data network available across Canada covering 68 % of the Canadian population, with further expansions and enhancements expected to come soon.

  • Voice network: UMTS, AMPS, CDMA 800 / 1900 MHz, PTT
  • Data network: 1xRTT, EVDO, HSPA+, LTE


Bell Customer Service

Mailing Address: 
1000, de La Gauchetiere Ouest, Ste. 3700 Montreal, Quebec H3B 4Y7

Telephone: 
800-667-0123 (or *611 from your cell) 

image

Virgin Mobile

Virgin Mobile Canada provides cell phone service to a customer base of a few hundred thousand Canadians by offering prepaid mobile service that operates on the Bell Mobility network. They are a part of the Virgin Group, which is a larger collection of companies operating around the world involved in everything from airplanes to soft drinks and music. Virgin Mobile Canada proudly boasts that they have won the J. D. Powers & Associates "Highest in Customer Satisfaction with Prepaid Wireless Service" for two years in a row. They claim to be a mobile phone company with a fresh new take and they plan to shake things up giving Canadian consumers a better and simpler mobile service.

  • Voice network: CDMA 800/1900 MHz, UMTS
  • Data network: 1xRTT, EVDO Rev. A, HSPA+, LTE


Virgin Mobile Canada Customer Service

Mailing Address: 
720 King Street West, Suite 905, Toronto, Ontario M5V 2T3

Telephone: 
888-999-2321 (or 611 from your cell) 

image

SaskTel

In a recent J.D. Power study, SaskTel ranked highest out of the 8 wireless providers evaluated for overall customer satisfaction.  

We don’t just claim to working hard to increase our customer service. We just do it! In a study where the average score is 715 out of 1000, SaskTel has achieved a satisfaction score of 787. That’s 72 points higher than the industry average for customer satisfaction.

This is the fourth year in a row that SaskTel has received a J.D. Power award for customer satisfaction among wireless providers.  We don’t settle for good enough. We keep delivering outstanding service that helps us to be highest-ranked year after year!

  • Voice network: 
  • Data network: 


SaskTel Customer Service

Mailing Address: 
12th Floor, 2121 Saskatchewan Drive, Regina, SK S4P 3Y2

Telephone: 
1-800-727-5835 (or 611 from your cell) 

image

MTS Wireless

MTS offers flat rate Canada-wide data.

With flat rate Canada-wide data, you don't have to worry about how much data you use because you won't experience data overage charges, wherever you are in Canada.

  • Voice network: 
  • Data network: 4G HSPA+, CDMA and Wi-Fi


MTS Customer Service

Mailing Address: 
Level 2, 393 Portage Avenue, Winnipeg, MB R3B 3H9

Telephone: 
204-225-5687 (or 611 from your cell) 

image

VideoTron

Because we want to provide customers with the best telephone experience out there, Videotron Mobile has teamed up with various partners to provide its customers with a far-reaching network. This network gives users access to extended coverage, as it acts as an extension of the coverage usually offered by Videotron Mobile, in areas where Videotron’s network is unavailable.

All you need to be able to access this far-reaching network is a subscription to an All-Inclusive Canada plan. Customers with this plan can access all Videotron’s partner networks across Canada, even in areas that do not currently offer Videotron’s Mobile service. Videotron also provides customers subscribed to an All-Inclusive Canada plan with access to a whole host of LTE partner networks anywhere in Canada.

  • Voice network: 
  • Data network: 


VideoTron Customer Service

Mailing Address: 

Telephone: 
1-877-512-0911 (or 611 from your cell) 

Need better coverage? We've got you covered!
Call Customer Service:

514.999.9999